Refund Policy

At VARMATCH, we value our customers and strive to ensure their satisfaction with our services. We understand that sometimes things don’t go as planned, and you may need to request a refund. To address this, we have established the following refund policy:

Eligibility for Refunds

  1. Timeframe: Refund requests must be submitted within 48 hours of the purchase date. After this period, we regret that we are unable to process any refund requests.
  2. Proof of Purchase: To be eligible for a refund, you must provide proof of purchase. This includes your order number, the email address used for the purchase, and the transaction details.

Process for Requesting a Refund

  1. Submit a Request: To request a refund, please contact our customer support team via email at support@varmatch.com. Include your order number, proof of purchase, and a detailed explanation of why you are requesting the refund.
  2. Review: Once your request is received, our team will review it to ensure it meets the eligibility criteria. This process may take up to 2 business days.
  3. Approval and Processing: If your refund request is approved, the refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days. Please note that the time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

Non-Refundable Situations

  1. Beyond the 48-Hour Window: Any refund request submitted after the 48-hour period from the purchase date will not be eligible for a refund.
  2. Misuse or Policy Violations: Refunds will not be issued if there is evidence of misuse of our services, violation of our terms and conditions, or fraudulent activity.
  3. Partially Used Subscriptions: If a subscription has been partially used within the 48-hour window, the refund amount may be adjusted accordingly.

Additional Information

  • Subscription Cancellation: If you wish to cancel your subscription, please do so before the renewal date to avoid being charged for the next billing cycle. Refunds for auto-renewed subscriptions will only be considered if requested within 48 hours of the renewal date.
  • Contact Us: For any questions or concerns regarding our refund policy, please contact our customer support team at support@varmatch.com.

At VARMATCH, customer satisfaction is our top priority. We are committed to providing a high-quality streaming experience and addressing any issues you may encounter. Thank you for choosing VARMATCH.