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Refund and Returns Policy

At VarMatch.com, we aim to ensure customer satisfaction. If you encounter technical issues that our support cannot resolve within 10 business days, you may be eligible for a full refund. However, refunds are not provided if the issue is due to your device, internet connection, or if you violate our terms and conditions.

Refund Eligibility Exclusions:

  • Problems caused by your device or internet connection.
  • Violation of terms and conditions.
  • Partial refunds are possible if a long-term subscription is affected after months of proper service.
  • Incorrect information provided at the time of subscription.

Refund Process:

  1. Use the contact form to request a refund.
  2. Provide the email used for purchase, invoice number, and MAC code (if applicable).

Note that once a refund is requested, you cannot resubscribe to our service in the future. Refund processing may take up to 21-30 days.

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